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Dedicated to Customer Service
Our standard support / maintenance agreement ensures you have access to a hot-line support
telephone number, free software updates, and professional advice.
Support Option One
- Twelve month support period
- Telephone support available Monday-Friday, 9am to 5pm (excluding public holidays)
- Free software updates
- User level advice, assistance, and information
Support Option Two
- Twelve month support period
- Telephone support available Monday-Friday, 9am to 5pm (excluding public holidays)
- Free software updates
- User level advice, assistance, and information
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Remote support via Webex
Note that this option is dependant on your company security policy.
Support Option Three
- Twelve month support period
- Telephone support available Monday-Friday, 9am to 5pm (excluding public holidays)
- Free software updates
- User level advice, assistance, and information
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Three "one-day" on-site visits
Note that "one-day" is based upon 9am - 5pm, including travel time to and from your site.
In addition to the above options, software updates, training,
and installations can also be arranged.
If you have any queries, or require further information, please contact us.
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